Delivery to USA cancelled
Effective July 3, 2020, we will stop delivering to the US via USPS service.
For what reasons?
- long-term poor quality of service
- delivery of shipments in an average time of 30-45 days
- lack of information from the carrier
- lengthy resolution of complaints
These factors, combined with the feedback from our customer service and your sales representatives, are unacceptable to us, which is why we decided to cancel this service. We are currently working to implement a new delivery service in the United States, the US Fedex.
Are your parcels on the way?
Every day we are in contact with the US Post and we do everything we can to ensure that your prcels are delivered to the final destination as soon as possible. Of course, we will continue to deal with complaints and other issues related to this.
Thank you for your understanding,