Dear clients,
We have received important information from Omniva, which covers our return address service for parcels from Lithuania, Latvia and Estonia.
In these countries, return parcels can only be sent to the given return addresses via Omniva.
If the parcel is sent by another carrier, it will not be possible to receive or process it for procedural reasons.
Please pass this information on to your customers as soon as possible.
Thank you for your understanding,
Yours truly, Packeta