Current measures of carriers
Even in the current complicated situation, we are ready and will ensure the best quality of transport of your goods. Our international network of pick-up points and logistics work and we try to deliver all parcels abroad. We expect that external carriers will again introduce various security measures, seasonal surcharges or limit their shipment capacities. Below you will find all our available information, which we will update regularly here on the blog.
Update: January 14th, 2021, 3:35 pm
| Country | Carrier | Blocked ZIPs and other measures |
|---|---|---|
| Italy | GLS, Bartolini | Blocked ZIP codes; |
| Italy | GLS, Bartolini | Please note that due to the large number of shipments delivered and the ongoing coronavirus crisis, shipments may be delayed by GLS and Bartolini. | Hungary | Express One | The Hungarian courier Express One informed us that, given the current situation and the full capacity of their logistics network in Hungary, they will from now on limit the daily volume of shipments submitted. In order to be able to deliver your goods to customers reliably, we will deliver all shipments submitted to Express One using the Best Delivery Solution. What does it mean for you? With immediate effect, please submit shipments instead of HU Express One HD (ID 151) directly to HU Home Delivery HD (ID 4159). Express One is currently systemically disabled, so shipments cannot be made. | Hungary | DPD | The Hungarian carrier DPD informed us that, taking into account the current situation and the possibilities of the logistics network in Hungary, it will from now on the limit the number of shipments sent per day. We respond to the above information received from DPD with immediate effect by changing the direct shipment: In order to effectively deliver the goods to customers, all shipments handed over to DPD will be delivered using the Best Delivery Solution. What does it mean for you? From now on, all shipments should be delivered directly via HU Home Delivery HD (ID 4159). The DPD carrier is currently deactivated in the system, so it is not possible to send packages through it. | Lithuania | Omniva | To prevent the spread of coronavirus as much as possible, the following temporary changes in parcel delivery are being introduced in Lithuania: Temporary suspension of courier services for private customers. To limit contact and the possibility of spreading coronaviruses, all courier services ordered so far will be redirected to terminals without prior notice to the recipient. Exceptionally, a shipment that does not fit on the parcel machine will be delivered to the specified address. Furthermore, due to the restrictions, the delivery is delayed. | Estonia | Omniva | Home delivery is working, but the parcels can be forwarded only outside. Furthermore, due to the restrictions, the delivery is delayed. | Latvia | Omniva | Home delivery is working, but the parcels can be forwarded only outside. Furthermore, due to the restrictions, the delivery is delayed. | Germany | DHL, Hermes | Please note that due to the large number of shipments delivered and the ongoing coronavirus crisis, shipments may be delayed by German Post and Hermes. | Greece | ACS, Taxydromiki | Please note that due to severe weather conditions shipments to Northern Greece and the Greek Islands will be affected by transit and delivery delay for up to 48 hours. Affected Zip Codes are: Islands: 6XXXX & 7XXXX & 8XXXX zip codes. Mainland: 34XXX & 502XX & 521XX & 501XX & 531XX & 432XX & 421XX. We will monitor the situation and update with further news once available. Due to a 48-hour strike by Greek merchant sailors on 24. - 25.2.2021 we can expect delays in deliveries to the Greek islands. | Netherlands | NL Post | Please note that due to the large number of shipments delivered, delivery by NL post may be delayed. | Belgium | NL Post | Please note that due to the large number of shipments delivered, delivery by NL post may be delayed. | Luxembourg | DPD | Please note that due to the large number of shipments delivered, delivery by DPD courier may be delayed. | United Kingdom | Royal Mail | Due to Brexit, we do not currently have a return address in the UK. | Ireland | An Post | Please note that due to the large number of shipments received and the ongoing virus crisis, An Post may significantly delay shipments. We will soon switch to a different, cheaper solution. Due to Brexit, we do not currently have a return address in Ireland. | Spain | Correos Express, MRW | In Spain, there will be delivery delays due to heavy snowfall. We will send you more information regularly. |
Seasonal surcharges of carriers in Europe
Our logistic partners are now preparing for the multiple higher volumes of parcels during the pre-Christmas period. In order to manage the onrush without a collapse, most of them regulate the amount of parcels with the temporary increase of prices. We are therefore forced to reflect their seasonal surcharges into our price list. We want to assure you that the whole sum of these surcharges falls to the given carrier and unfortunately, it is not in our power to impact the amount of surcharges.
Below, you can find the complete list of carriers which can be associated with these surcharges and which we will update regularly here on our blog.
Which carriers proceeded with the temporary increase of prices?
| Carrier | When shall the surcharge be paid | The amount of surcharge |
|---|---|---|
| DE Hermes HD/PP | 1. 10. – 31. 12. | 0,25 EUR |
| HR DPD (ID 4646) | 1. 11. – 31. 12. | 0,30 EUR |
| SI DPD HD/PP | 1. 11. – 31. 12. | 0,20 EUR |
| FI Post Nord HD/PP | 15. 11. – 31. 12. | 0,40 EUR |
| DK Post Nord HD/PP | 15. 11. – 31. 12. | 0,40 EUR |
| SE Post Nord HD/PP | 15. 11. – 31. 12. | 0,40 EUR |
| BE Belgian post HD/PP | 1. 11. – 31. 12. | 1 EUR |
| CZ Home Delivery HD | 1. 11. – 31. 12. | 0,20 EUR |
| HU DPD HD | 1. 11. – 31. 12. | 0,20 EUR |
| HU Home Delivery HD | 1. 11. – 31. 12. | 0,10 EUR |
| SK Home Delivery HD | 1. 11. – 31. 12. | 0,50 EUR |