Client Section Adjustments for Parcel Submission Outside the EU
What changes are waiting for you in the client section?
Value and Weight of Parcels
Newly, you do not have to enter the value and weight fields anymore because the sum of the values and weights of individual items will be automatically filled in.
News: Choice of Customs Clearance Method
When entering customs declarations, the first thing you will need to do is fill in the customs clearance method. These options will be active depending on the selected carrier and the services it provides. There will be three options to choose from:
For example, for Switzerland, it will be possible to choose any of the 3 options mentioned above. However, for shipments to the UK, only option 3 will be possible. The same settings apply for shipments to Ukraine and Russia, but in this case, the clearance method can be changed after individual agreement.
You will no longer need to send invoices by email. From 17 June 2021, it will be possible to upload these customs documents directly into our system.
Names of Products
It will be required to fill in the name of the product in English only. Filling in the field for the Czech name of the product will be optional.
Do you submit parcels via API? All technical documentation for the mentioned changes can be found at this link.
If you have any questions, please do not hesitate to contact us by e-mail at firstname.lastname@example.org.