Christmas season 2022
Since Christmas is around the corner, we want to keep you informed about all the upcoming changes and adjustments in the provided services. Seasonal surcharges, service changes, and adjustments of opening hours during Christmas time – all comfortably in one place 👇
PS, we will be adding and updating information in this article continuously until the end of the year for you.
Shortened basic parcel storage period
at pick-up points and Z-BOXes
Annually, during high season, we shorten the parcel storage period at pick-up points and Z-BOXes to keep parcel volumes flowing as smoothly as possible. It keeps our pick-up point capacity more flexible and encourages recipients to pick up their parcels faster. It also means that COD amounts make it to the target bank accounts sooner.
Pick-up points: 5 + 2
- Recipients have 5 days to pick up their parcel (based on the pick-up point´s opening hours).
- It is possible to extend the basic parcel storage period but only by 2 days.
- Extending the storage period via Packeta mobile app is possible only day by day (up to a maximum of 2 days).
- Is it important to check the pick-up points´ opening hours as some are open on weekends, and the opening hours are what the parcel storage periods are based on.
Z-BOXes: 2 + 1
- Recipients have 2 calendar days for parcel pick-up.
- Extending the basic parcel storage period is possible only by one calendar day.
- The maximum storage period is 3 calendar days.
📦 The shortened parcel storage period will be valid from 1 November to 20 December 2022.
It will concern all company pick-up points in Czechia, Slovakia, Hungary, and Romania, as well as our Z-BOXes.
Important note: After the storage period expires, parcels that were not picked up will be returned to the senders.
Seasonal surcharges
of partner carriers
As every year, some of our partner carriers have announced seasonal surcharges for the following months due to expected significantly higher volumes of processed parcels.
Seasonal surcharges are an inevitable part of the upcoming high season. In order to cope with the increase in parcel volumes without collapse, some of our partner carriers abroad temporarily increase prices. This ensures maximum process efficiency and quality of services for customers.
📦 Below you can find a structured table containing all seasonal carrier changes:
Please note that we as Packeta are not increasing our prices, will are only implementing the surcharges of partner carriers into our price list in accordance with the general terms and conditions. The above-mentioned surcharges apply to parcel drop-off/submission in the Czech Republic, prices for drop-off in other countries/entities might differ.
Delivery by Christmas
via partner carriers
Our logistic partners also provided us with their recommended dates to ensure parcel delivery by Christmas. Below you can scroll through a structured table with each international carrier´s deadline.
Stated dates are valid for deliveries within our network—meaning drop-off points or depots in the Czech Republic.
Please note that since the international delivery services are provided by external partners, we cannot give you a 100% guarantee. However, we will do our absolute best to ensure that your parcels are under the Christmas tree on time.
Delivery by Christmas
in Packeta entities
Everyone wants their presents under their tree for Christmas 
To make that happen, we need those parcels in our system or at our depots by a certain date each year. This gives both parties certainty that their parcels will be delivered to the target destination by Christmas Eve.
What is the last day for parcel drop-off to ensure delivery by Christmas?
Czech Republic
- Last day for submission at depot: 20 December 2022
- Last day for drop-off at a drop-off point: 20 December 2022
Slovakia
- Last day for submission at depot: 20 December 2022
- Last day for drop-off at a drop-off point: 19 December 2022
Hungary
- Last day for submission at depot: 20 December 2022
- Last day for drop-off at a drop-off point: 20 December 2022
Poland + 
Baltics
- Last day for submission at depot: 20 December 2022
- Last day for drop-off at a drop-off point: 20 December 2022
Germany
- Last day for parcel handover to local carriers: 20 December 2022
🇷🇴 Romania + 🇧🇬 Bulgaria + 🇬🇷 Greece
- Last day for submission at depot: 20 December 2022
- Last day for drop-off at a drop-off point: 20 December 2022
- Last day for parcel handover to local carriers: 20 December 2022
Please note that these dates are bound to parcel delivery within that particular country. Information regarding cross-border delivery will be further specified. If you need concrete info about a particular delivery solution and/or carrier conditions, please contact your sales representative.
We wish you a pleasant Christmas season!