We would like to inform you about a new return address in Austria, which is already active and can be used immediately.
We kindly ask you to make this change as soon as possible, but no later than the end of January 2026.
New return address
Return parcel code
Packeta eCommerce GmbH
Paketfach Packeta eCommerce 1
1005 Wien
What doesn’t change
This new address can also be used only for shipments sent via Austrian Post (Paket service). Shipments delivered by other carriers cannot be accepted or processed.